Chat auto DM for Instagram:
start with a comment, continue in the chat.

From first DM to a full conversation

• The first message delivers what the person asked for, such as a link.
• Buttons and quick replies let them choose what they want next.
• Questions collect details like an email, phone number or order size.
• Flow Builder branches the conversation based on their answers.
• You can take over any chat from the inbox at any time.

What can trigger a DM

What a ReplyKaro chat can use

A chat auto DM is a comment-to-DM message that does not stop at the first message. These are the parts you can combine.

The building blocks of a chat

Every step in a flow is one of a few simple things: a text message, a message with buttons or quick replies, a question whose answer is saved, a file or product card, or a pause before the next step. You connect them on the canvas, and each button leads to its own next step.

Buttons keep the conversation moving without typing. A person who taps "Pricing" goes down the pricing branch, and a person who taps "Book a call" goes to the booking link. Product Mode delivers a card with an image, title, subtitle and button, and a carousel of product cards holds up to 10 cards.

Files can be images, audio, video or PDFs. When a message has both text and a file, ReplyKaro sends the text first and the file after it, so the person reads your introduction before the attachment arrives.

Four chat recipes you can build today

Timing, delays and the 24-hour window

A comment gives you one private reply within 7 days. Once the person answers, Instagram opens a 24-hour messaging window in which you can keep talking. A chat has to fit that window: plan the whole conversation so each step is answered while the window is open.

Delay steps pause the flow before the next message, for example to send a reminder a few hours after the link. A delay is useful, but it never extends Instagram's window. If the person does not reply, the next comment, Story reply or message opens a new one.

Keeping a person in the loop

• Open Conversations to read any chat and reply yourself.
• End branches that need judgement, such as refunds, with a button that tells the person you will reply personally.
• Review the first twenty conversations of a new flow before you promote it widely.
• Use link tracking to see which button or link people actually tap.

Optional AI assistant

AI Studio can answer questions from facts you approve, send product cards and collect leads, and hand off to you on keywords you choose. Keyword automations and flows run first; the AI is the fallback. AI replies use AI credits, which are included in paid plans and can be bought separately.

Three example conversations

Taking over from the automation

You can open any conversation and reply yourself. Automations are best at the first message and the repeat questions; people should be able to reach you for anything that needs judgement, such as refunds or custom requests.

Flows or AI: which to use

How to design a good chat flow

• Start with the goal in one sentence, such as "get the person to book a call".
• Write the first message so it gives value before it asks for anything.
• Offer buttons for the common answers, and let people type if they prefer.
• Ask one question per message. Long forms feel like work in a chat.
• Add a clear way to reach you, so someone with a special case is not stuck.
• Keep the whole flow short enough to finish in a minute or two.

A lead-qualification flow, as an example

Follow-ups must fit Instagram's rules. Send them only inside the 24-hour messaging window after the person's last message.

Fixing a flow that is not working

What to review each week

• How many people started the flow and how many finished it.
• Where people drop off, so you can shorten or reword that step.
• How many leads you collected and how many replied to you personally.
• Which posts brought the most conversations.

When to use flows, and when to use AI replies

Flows are best for predictable paths: delivering a link, collecting an email, booking a call. You control every word. AI replies suit free-text questions you cannot predict, such as product questions. Use facts you provide, review the answers, and keep a human path for anything sensitive.

Step by step

1. 1

   Sign in with Instagram

   Use a Business or Creator (Professional) account. ReplyKaro uses Instagram's official login and never asks for your password.

2. 2

   Choose where it triggers

   Pick a Reel, post or Story.

3. 3

   Set the keyword

   For example LINK, PRICE or INFO. Add the spelling variations your audience types as extra keywords.

4. 4

   Write the DM

   Add your link, file or first question. Optionally turn on Follow-Gate.

5. 5

   Test, then go live

   Comment the keyword from a second account, check the DM and the link, then leave it running.